Privacy Policy

Account information. When you create an account we collect your name, email address, password, and, for creators, profile details such as your username, display name, bio, and avatar.

Payment information. Payments and subscriptions are processed by Stripe. We do not store full card numbers; we retain limited records such as your customer and subscription identifiers and transaction status to operate the Service.

Content. We collect the posts, messages, and media you create, upload, or send through the Service.

Usage and device data. We automatically collect information such as your IP address, browser type, pages viewed, and interactions, including through cookies and similar technologies.

We use your information to provide and improve the Service, authenticate you, process payments and subscriptions, enable communication between fans and creators, maintain security and prevent fraud, comply with legal obligations, and communicate with you about your account and updates to the Service.

We share information with service providers who perform functions on our behalf, including Stripe (payments) and our hosting and infrastructure providers. We may share information to comply with the law, enforce our terms, or protect the rights and safety of our users.

Profile information and content you choose to make public—such as a creator profile—are visible to other users. We do not sell your personal information.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not function without them.

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account we will delete or anonymize your personal information, except where retention is required by law.

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also unsubscribe from marketing emails at any time using the link in those messages.

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. We will post the revised version here and update the “Last updated” date above. Material changes will be communicated through the Service or by email where appropriate.

If you have questions about this Privacy Policy or our data practices, contact us at privacy@closer.app.